What time is check-in and check-out at My Story Hotel Tejo?
Check-in is at 15:00 and check-out is by 11:00.
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My Story Hotel Tejo – A Favorite for Families in Lisbon
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Key details
About the Hotel
R.Condes De Monsanto 2, Lisbon, 1100-159,
- Near the Tagus River
Perfect
9.0
9.3
4.3
Rooms with Lisbon views
My Story Hotel Tejo offers 46 rooms with air conditioning, soundproofing, and Smart TVs. Rooms feature Portuguese tile-inspired decor, with some offering views of São Jorge Castle or the Tagus River. Options include double rooms (15m^2), twin rooms (16m^2), and connecting rooms for families. Bathrooms include free Rituals toiletries and hairdryers.
Portuguese dining experience
Restaurant Ouro serves traditional Portuguese dishes, with a wine list highlighting local selections. Breakfast includes regional cheeses, cured meats, and gluten-free options. Nearby, Comercio Square offers seafood restaurants like O Poço, known for live fado performances.
Central Lisbon location
The hotel is 200m from Rossio Square and a 9-minute walk from Comercio Square. The Santa Justa Elevator (500m) connects to Carmo Convent ruins. Rossio Station (300m) provides trains to Sintra, while the Baixa-Chiado metro station (400m) offers access to two metro lines.
Historic neighborhood access
Augusta Street, a pedestrian shopping area, is steps from the hotel. Key landmarks within 1km include São Jorge Castle, the Santa Justa Elevator, and the Carmo Convent ruins. Tram 28 stops at Martim Moniz Square (500m) for tours of Lisbon's historic districts.
Convenient transport links
Humberto Delgado Airport is 7km away, accessible via the Aerobus from Rossio Square. The hotel is 200m from Rossio metro station (Green Line) and 500m from Santa Apolónia train station, with connections to Porto and the Algarve. Taxis and ride-shares are available 24/7.
“This hotel occupies a prime spot in Lisbon's historic heart, a short walk from key attractions and transport links. The reimagined historical building prioritizes guest experience, though breakfast comes at an extra cost. I find the blend of location and considered design a solid base for city exploration.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Room2 persons16 sq. feet1 Double bedAir conditioningHeatingroom details
- Suite Room2 persons23 sq. feet1 King-size bedAir conditioningHeatingroom details
- Family Room2 persons28 sq. feet2 Double bedsAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Services
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Location
R.Condes De Monsanto 2, Lisbon, 1100-159,
Explore Lisbon
Local Experiences Near My Story Hotel Tejo
Castle of Sao Jorge
11 minutes' walk
Historic castle with stunning views over Lisbon. Offers guided tours and rich history dating back to the 11th century.
Praça do Comércio
11 minutes' walk
Iconic plaza by the Tagus River, features stunning architecture and outdoor cafes. A perfect spot for relaxation.
Santa Justa Lift
8 minutes' walk
Elevator offering panoramic city views. A unique architectural feature connecting the lower streets to Bairro Alto.
Alfama
13 minutes' walk
Charming historic district known for its narrow streets and traditional Fado music. A cultural hub reflecting Lisbon's heritage.
Bike Tours
6 minutes' drive
Guided bike tours available exploring Lisbon's highlights. Rentals accessible for independent adventurers keen on discovering the city.
Yoga Classes in Parque Eduardo VII
10 minutes' drive
Outdoor yoga sessions in a beautiful park setting. Great for relaxation and stress relief amidst scenic views.
Lisbon Fado Night
10 minutes' walk
Experience traditional Portuguese Fado music at various venues. Evening performances featuring soulful music and local cuisine.
Wild Beach Experiences
5 minutes' drive
Thrilling water sports at nearby beaches. Offers activities like surfing and paddleboarding for adrenaline seekers.
Marisqueira Uma
4 minutes' walk
Famous for its seafood rice dishes. Casual atmosphere and local flavors make it a must-try for seafood lovers.
Floresta Das Escadinhas
2 minutes' walk
Charming eatery with traditional Portuguese cuisine. Known for its cozy vibe and delectable local dishes.
Kebab Mahal
1 minutes' walk
Casual spot offering delicious Indian and Doner Kebab. Fast service and flavors that cater to diverse palates.
Time Out Market Lisboa
18 minutes' walk
Vibrant food market with local specialties and international cuisines. Great for sampling diverse flavors in one location.
Fado na Baixa
10 minutes' walk
Live Fado performances in an intimate setting. A family-friendly venue showcasing traditional Portuguese music.
Teatro Nacional D. Maria II
12 minutes' walk
Historic theater hosting various performances. Check the schedule for contemporary plays and cultural events.
Park Bar
15 minutes' walk
Chic rooftop bar with a vibrant ambiance. Features craft cocktails and stunning views of the Lisbon skyline.
Rua Nova do Carvalho
12 minutes' walk
Known as 'Pink Street,' a lively nightlife area with bars and music venues. Great spot for vibrant evening entertainment.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 15 per person per day.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
4
Number of rooms:
138
Former name
Hotel Lisboa Tejo
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Ideal location
Friendly staff
Clean bathroom
Comfy bed
Luggage room
Cons
Customer service
Heating issues
Guest reviewsbased on 2476 reviews
David from United Kingdom
Couple
Double Room
4 nights in November 2025
|
Reviewed: January 31, 2026
9.0/10
Superb Central Stay
convenient location daily coffee efficient air conditioning
I found the location very convenient. Public transport was close by. My room included coffee pods daily. That was a nice touch. Housekeeping services were daily, keeping the space tidy. Air conditioning worked efficiently. This ensured a comfortable climate.
The staff could have been more friendly during check-in.
Facilities
9/10
Breakfast featured fresh squeezed orange juice. I also enjoyed many coffee options. The hotel included shutters facing outside, a nice detail providing added privacy and darkness. Hot water was plentiful with strong pressure. I appreciated the consistent temperature.
Service
8/10
The staff offered competent service. The rooms were very nice and well-proportioned. The staff were helpful. they ensured a smooth and efficient experience throughout my stay.
Location
10/10
The hotel is close to various public transportation options. Tram 28's Martim Moniz stop is less than five minutes walking distance. Rossio Station for trains to Sintra is about ten minutes away, very practical for day trips.
Rooms
9/10
The bathrooms feature great size. They supply gallons of hot water with lots of pressure. The shower was amazing. The bed was large and comfortable. the room was quiet. I appreciated the peaceful atmosphere.
0 Helpful
|
Stella from United Kingdom
Couple
Suite Room
3 nights in November 2025
|
Reviewed: January 19, 2026
9/10
charming stay, a good surprise
neat suite nice staff great location
i found a neat suite room. the staff were very nice. its great location made everything accessible.
no complaints at all. everything worked perfectly.
0 Helpful
Nick from United States
Couple
double room
4 nights in November 2025
|
Reviewed: December 08, 2025
9.3/10
amazing central spot!
great location comfortable bed helpful staff
The location was fantastic. I found myself steps away from everything. the hotel was really clean. i slept well thanks to a very comfortable bed. the staff was friendly and very helpful too. i loved it.
i could hear some street noise because the hospital nearby uses sirens. i did not mind it too much though.
Facilities
9/10
The hotel offers baggage storage. This was convenient for my early arrival. there is no gym, but plenty of attractions and shops are nearby, so i got my exercise that way. it has elevators.
Service
10/10
the reception staff was always available and helpful with directions. they helped me with an early check-in. breakfast service includes mini pastel de nata with coffee, a really nice touch. i felt very welcomed.
Rooms
9/10
My room was nicely designed and very clean. the bed was comfortable, a welcome relief after exploring. the shower had good water pressure. i found the room well-equipped and maintained. It was a pleasant space.
0 Helpful
|
David from United Kingdom
Single
Double Room
3 nights in June 2025
|
Reviewed: September 17, 2025
7/10
Average Stay at Centrally Located Hotel
central location helpful staff fresh towels elevator service crowded breakfast difficult seating
The location was really central, so I could walk to many attractions. The staff helped me with directions and recommendations. The room was clean, and I found fresh towels daily.
The elevator was out of service , inconvenient. I had to carry my luggage up several flights of stairs. The breakfast area was quite crowded. It was difficult to find an empty table.
0 Helpful
Ethan from United States
Single
Double Room
3 nights in June 2025
|
Reviewed: September 11, 2025
9/10
clean room friendly staff
I found the room clean.. they clearly focus on maintaining a super clean environment. The staff at the reception desk were very helpful and friendly. The room was spacious, offering plenty of room to relax. The hotel gave me a discount voucher and a welcome drink upon my arrival.
The air conditioning was a little difficult to adjust.
0 Helpful
Show more reviews
FAQs
About My Story Hotel Tejo
How far is My Story Hotel Tejo from Rossio?
The hotel is only 300 meters from Rossio.
What amenities are available in the rooms at My Story Hotel Tejo?
Rooms feature air conditioning, a flat-screen television, a minibar, and sound-proofed windows.
Is breakfast available at My Story Hotel Tejo?
A breakfast buffet is provided daily at the hotel's restaurant for an additional charge of €15.
What are the nearby attractions from My Story Hotel Tejo?
Nearby attractions include Commerce Square (0.5 km), Chiado (1 km), and São Jorge's Castle (2 km).
Is there a parking facility at My Story Hotel Tejo?
Public parking is available nearby at an extra charge.
What languages are spoken by the staff at My Story Hotel Tejo?
The staff speaks multiple languages to assist guests effectively.
What transportation options are available to the airport from My Story Hotel Tejo?
A paid airport shuttle service operates from the hotel to Humberto Delgado International Airport, which is 6 km away.
Are there any dining options on-site at My Story Hotel Tejo?
The hotel features an on-site restaurant that specializes in local Portuguese and international cuisine.
How is the Wi-Fi connectivity at My Story Hotel Tejo?
Wi-Fi is available free of charge throughout the hotel.
What types of services can guests expect at My Story Hotel Tejo?
The hotel offers concierge services, luggage storage, and a 24-hour front desk.
What is the distance from My Story Hotel Tejo to the nearest metro station?
The nearest metro station, Rossio, is just 300 meters away from the hotel.
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